Legal Notes

Stock exchange trading

• All major markets worldwide
• Securities: Shares, bonds, investments from issues, warrants, funds, hedge funds, structured products, Eurex options, financial futures
• Precious metals: physical, custody account, precious metal account, coins
• All industry standard orders possible (best, limited, stop-loss, etc.)
• Repos, securities lending, commodity futures on request

Foreign exchange trading

• All major currencies worldwide
• Order types: spot transactions, forward transactions, swap transactions, currency options

Money Market

• Order types: time deposits, nostro call deposits, fiduciary deposits, fiduciary call deposits

Loans/Guarantees

• Assets deposited against collateral, in particular lombard loans/fixed advances

Administration

• Custody account management, international payment transactions
• Special administrative services: Bank checks, credit and debit cards, safe, capital deposit accounts for new company formations….

As a bank that puts its customers and business partners at the center of everything it does, your satisfaction with our services and offerings is a key concern for us.

Do you still want to complain to us about a service or offer? You can reach us as follows:

• Use the complaint form below
• Contact your customer service representative directly (by phone or email)
• Write a letter to:
  Kaiser Partner Privatbank AG
  Beschwerdemanagement
  Herrengasse 23
  9490 Vaduz

In order to process your complaint, we need the following information:

• Your contact details (name, address, e-mail address, telephone number)
• Your complaint (description of the facts as well as your concern)

We will process your complaint swiftly and with the involvement of the relevant specialist agencies. Under certain circumstances, this may take some time. We will then contact you verbally and/or in writing or via e-mail and inform you of the result of our investigations.